Innovation & new business models • 12/06/2025 Empowering Leadership: How General Managers Can Foster a Culture of Innovation and Creativity
Agile & scalable organizations • 10/07/2025 Mastering Agile Project Management for Global Coffee Ventures
Operational excellence • 08/04/2026 Making split shifting work for modern teams and ambitious businesses How general managers can use split shifting to align labor costs, employee wellbeing, and business performance through fair schedules, pay structures, and governance. by Lucas Navarro
How to manage managers with specific competences in a demanding work environment Digital transformation strategy • 18/03/2026 How to manage managers with specific competences in a demanding work environment How general managers can manage managers with specific competences through targeted skills development, formation, coaching, and a supportive work environment. by Caroline Magnan
Operational excellence • 17/03/2026 How rotating schedules reshape work for modern general managers Learn how rotating schedules reshape shifts, hours, and teams, and how general managers can design rotation patterns that protect people and boost performance. by Pierre-Antoine Lemaire
Operational excellence • 13/03/2026 What does a rotating shift mean for a general manager’s performance and team stability Learn what a rotating shift means for general managers, from scheduling design and health impacts to operational resilience, governance, and work life balance. by Lucas Navarro
Digital transformation strategy • 06/03/2026 How a 3 2 2 work schedule reshapes team performance and work life Learn how a 3 2 2 work schedule works, how to design it for your business, and how it affects productivity, staffing, and work life balance for teams. by Céline Abdallah
Digital transformation strategy • 28/02/2026 How a dupont shift schedule can strengthen entrepreneurial operations for general managers How a dupont shift schedule helps general managers in entrepreneurial ventures balance coverage, employee wellbeing, and risk management while supporting growth. by Bernard Laroche
Future of work & leadership • 26/02/2026 What is a rotating shift and how can it reshape your entrepreneurial operations What is a rotating shift in entrepreneurship? Understand how rotating schedules work, their impact on performance, and how general managers can use them to build resilient, high-performing teams. by Thomas Girard
Future of work & leadership • 25/02/2026 What per diem work really means for entrepreneurial teams Understand the real per diem work meaning and how this flexible model can support entrepreneurial teams, control costs, and reduce risk for growing businesses. by Caroline Magnan
Artificial Intelligence & business strategy • 04/02/2026 How AI is transforming lead qualification in virtual reception: top solutions for entrepreneurs Explore the top AI solutions for lead qualification in virtual reception. Learn how entrepreneurs and general managers can leverage these tools to streamline customer interactions and boost business growth. by Caroline Magnan
Operational excellence • 03/02/2026 How to implement call center best practices for entrepreneurial success Explore effective call center best practices tailored for general managers in entrepreneurship. Learn actionable strategies to enhance customer service, team performance, and operational efficiency in your growing business. by Sylvie Chevallier
Risk management & business resilience • 28/01/2026 Managing unexpected call center call spikes: strategies for entrepreneurial leaders Explore effective strategies for general managers to handle call center call spikes. Learn how to anticipate, manage, and leverage these surges to improve customer experience and business resilience. by Pierre-Antoine Lemaire
Company culture & organizational alignment • 26/01/2026 How call tagging in a call centre empowers general managers in entrepreneurship Explore how call tagging in a call centre can help general managers in entrepreneurship improve decision-making, streamline operations, and enhance customer experience. by Claire Fontaine
Change management • 25/01/2026 How to manage out of hours call handling for entrepreneurial success Explore effective strategies for out of hours call handling tailored for general managers in entrepreneurship. Learn how to optimize customer experience, maintain team well-being, and leverage technology for after-hours support. by Sylvie Chevallier
Innovation & new business models • 24/01/2026 How hubspot and deltek empower general managers in entrepreneurship Explore how hubspot and deltek can help general managers streamline operations, improve client relationships, and drive entrepreneurial success. Practical insights for business leaders. by Céline Abdallah
Business model & value creation • 22/01/2026 How voip integration can boost business productivity for entrepreneurs Explore how voip integration for business productivity can help entrepreneurs streamline communication, reduce costs, and enhance team collaboration. Practical insights for general managers in entrepreneurship. by Bernard Laroche
Corporate governance • 19/12/2025 Understanding the essentials of general condition of contract for entrepreneurs Explore the essentials of general condition of contract and how they impact entrepreneurial ventures. Learn practical insights for general managers navigating contract negotiations and risk management. by Marie-Claire Duval
Future of work & leadership • 19/12/2025 How a visual management board can transform your entrepreneurial leadership Explore how a visual management board empowers general managers in entrepreneurship to boost team alignment, track progress, and drive business growth. Learn practical strategies for implementation and overcoming common challenges. by Marie-Claire Duval
Change management • 16/12/2025 Exploring the Four Key Management Styles in Entrepreneurship Explore the 4 types of management styles and how they impact entrepreneurial ventures. Learn which style suits your business and leadership approach as a general manager. by Céline Abdallah
Innovation & new business models • 16/12/2025 How b2b-insiders.com empowers general managers in entrepreneurship Explore how b2b-insiders.com provides valuable insights and tools for general managers navigating the unique challenges of entrepreneurship. Learn strategies for effective leadership, decision-making, and growth. by Paul Aubert
Change management • 13/12/2025 Understanding the role of a PMO manager in entrepreneurial ventures Explore how the role of a PMO manager supports entrepreneurial success, from aligning projects with business goals to managing risks and fostering innovation. Essential insights for general managers in entrepreneurship. by Marie-Claire Duval
